Privacy policy
How Austial handles personal data on services.austial.com: what we collect when you book a call or send a brief, why, who helps us run the site, and the choices you have.
Last updated
What we collect
Only what you type into the booking and brief forms, plus aggregate page views.
Read moreWhy we use it
To run the call you asked for, reply to your brief and keep the site secure.
Read moreWho processes it
A small set of providers for hosting, email and calendar, nothing more.
Read moreYour choices
Ask to see, correct or delete your data, or to stop us contacting you.
Read moreWhat we collect
We collect the details you give us in the forms, and aggregate usage data.
- Booking a call: your name, work email, company, company type, a short description of your goal, your time zone and the time you chose.
- Sending a project brief: your name, work email, company, website, the services you are interested in, budget, timeline and your description.
- Usage data: aggregate page views and events (for example, a booking started) through Vercel Analytics, without advertising cookies.
Why we use it
We use your details to do what you asked, and for nothing else.
- To schedule and run the call you asked for, including sending a verification code, a confirmation and a reminder by email.
- To reply to your brief and to propose work.
- To keep the site secure and to understand which pages are useful.
Who processes it
A few service providers process data on our behalf, only to provide their service.
We use Vercel (hosting and analytics), a cloud server provider and database host for our API, Amazon Web Services (email delivery with Amazon SES) and Google (Calendar and Meet, to create your event).
Verification codes and spam protection
We email a one-time code to confirm a booking, and we limit how often the forms can be submitted.
A held time slot is released if the code is not entered in time.
How long we keep it
We keep your details for as long as we need to follow up, then delete or anonymise them.
That covers following up on your request and keeping a record of our conversations. If you want your data deleted sooner, ask us.
Your choices
You can ask to see, correct or delete the personal data we hold about you.
You can also object to us contacting you. Use the project brief form and say what you need, or reply to any email from us.
Changes
If this policy changes in a meaningful way, we will update the date at the top of this page.